© 2017 by Brite Partners 

OPERATIONS

We provide support to the running of the roaming business operations and offer product, service and system recommendations. We develop pricing strategies, consumer and enterprise segmented propositions to ensure that the base grows and the portfolio is profitable. We also aim to simplify processes and improve overall customer experiences.

​Services Include

  • Silent Roamer indentification and reporting with plan of action for conversion into revenue generating customers

  • Development of roaming communication strategy for Welcome SMS, Silent Roamers, Up-sells & Cross-sells

  • To conduct a comprehensive market analysis, competitive analysis, and to create product strategy considering the market segmentations and competitive advantages; 

  • Conduct P&L of product category, both in revenue generation and cost reduction associated with vendor management.

  • Customer Journeys review for all your products and develop a plan of action to improve these experiences through communication, information and purchasing channel